Focus on Performance - March 2025

from £450.00

Non-member £500.00

Course Details

Aspiring new and established managers will benefit from this course which focuses on driving consistently high business performance. Delegates will gain the tools and confidence to manage themselves and their team – know when to help and when to step back. Plus understand how to set performance standards and what to do if a team member is under-performing.

Download Programme Overview

Key Takeaways

Ensure your managers know how to evaluate the roles and responsibilities of their team members.
Learn how to set objectives and assess the outcomes.
Discover how to support individual team members and make sure they are performing at their best.
Master the techniques to manage underperforming staff and get the best out of them.
Course two in the CMI Level 3 Fast Track Leadership Programme this builds on stepping into first-line management by providing confidence around all aspects of performance management.

Trainers

Tracy Whiting-Iqbal

Trainer, Coach and Management Consultant

Tracy has over 20 years’ experience working in the Recruitment Industry. Her career has developed from being a Permanent Recruiter, Senior Leader to Trainer/Coach. Her experience spans many sectors including accountancy and finance, financial service, office professionals, education, and tech recruitment.

Her true passion is delivering training and coaching services to drive recruitment performance. She has a wealth of experience writing and developing L&D frameworks for Consultant and Leaders of recruitment businesses.

Her interactive style provides delegates with practical solutions and confidence to face real-life challenges with confidence. Tracy has a track record of developing talent into recruitment 'rising stars.'

Feedback

George

KDC Resource

Tracey delivered the course content excellently. She is confident and engaging and is not afraid to be put on the spot."

Megan

AP Group

"Tracy is a professional who cares about the participants of the courses. It was quite an intense training, but she was making sure we do understand everything and if there was any questions, we had enough time to ask them."

Ready to start your training journey?

To discuss your training needs and how we can support you - request a callback using the form below.