International Compliance Helpdesk

APSCo has partnered with Workwell Solutions, the international expert supplier of contractor payroll and management solutions, to provide members with global compliance advice in EMEA, the USA, and Canada.

The International Compliance Helpdesk is available from 9 am to 5:30 pm, Monday to Friday; the turnaround target is 24 hours. Please provide some basic information on your query, including the country concerned. Members will receive up to 20 minutes of free, impartial, confidential compliance advice on issues such as recruitment regulation, contractor compliance, insurance, and general basic employment advice for jurisdictions outside the UK.

To use the International Compliance Helpdesk, email internationalhelpdesk@apsco.org  with your company’s email address, your contact telephone details and some basic information on your query.

This helpdesk is designed to give general compliance advice; it is not for the purpose of providing legal advice and you should refer any query requiring legal advice back to the legal help desk who can provide the member with details of our Legal Trusted Partners. 

Our helpdesk staff and Partners treat all helpdesk users with courtesy and respect. Similarly, we expect our helpdesk staff and Partners to be treated in the same way. We have a duty to protect the welfare and safety of our helpdesk colleagues. Aggressive, abusive or threatening language and/or behaviours towards our helpdesk staff or Partners will not be tolerated under any circumstances. 

APSCo Helpdesks can only form opinions and provide generic guidance based on the information provided by the user of the Helpdesk. Information provided by the helpdesks should not be treated as professional legal, accountancy or compliance advice. The helpdesks are not regulated by the Solicitors Regulatory Authority, the ICEAW or any other regulatory body and no professional/client relationship exists between the helpdesk advisor, their organisation and the user. Any advice given is non-binding.  

If partial or incomplete information is provided to the helpdesks, the opinion given is likely to differ to that which would be given if based on the full facts. To the fullest extent permissible by law, APSCo, its helpdesk partners and its advisors (the helpdesk providers) hereby exclude all liability in so far as permissible in law, for any claim, loss, demands or damages of any kind whatsoever arising out of or in connection with the use of the helpdesk and/or any information, opinion or advice given and the helpdesk user will hold the helpdesk providers harmless in respect of such claims.