APSCo Help desks can only form opinions and provide generic guidance based on the information provided by the user of the Help desk. Information provided by the help desks should not be treated as professional legal, accountancy or compliance advice. The help desks are not regulated by the Solicitors Regulatory Authority, the ICEAW or any other regulatory body and no professional/client relationship exists between the help desk advisor, their organisation and the user. Any guidance given is non-binding.
If partial or incomplete information is provided to the help desks, the guidance given is likely to differ to that which would be given if based on the full facts. To the fullest extent permissible by law, APSCo, its help desk partners and its advisors (the helpdesk providers) hereby exclude all liability in so far as permissible in law, for any claim, loss, demands or damages of any kind whatsoever arising out of or in connection with the use of the help desk and/or any information, opinion or guidance given and the help desk user will hold the help desk providers harmless in respect of such claims.
Our help desk staff and Partners treat all help desk users with courtesy and respect. Similarly, we expect our help desk staff and Partners to be treated in the same way. We have a duty to protect the welfare and safety of our helpdesk colleagues. Aggressive, abusive or threatening language and / or behaviours towards our help desk staff or Partners will not be tolerated under any circumstances.
