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This course is delivered virtually over two half days at the following times:
11th March 2026 - 08.30- 12.30
12th March 2026 - 08.30 - 12.30
Take control of your work and wellbeing with this one day course suitable for those working across sales and support functions. It will enhance your ability to prioritise effectively, improve communication with senior stakeholders and enable you to manage yourself ensuring productivity and improved satisfaction.
This course is perfect for individuals looking to improve their personal performance and effectiveness. Our instructor-led, highly interactive training program will focus on the importance of self-awareness and developing your own capabilities and strengths. You’ll learn how to use these skills in your daily life and career to further develop yourself as an employee and manager – making you a stronger, more confident individual in your home and work environment.
APSCo, Trainer
With over 10 years' experience in Training and Development, Rachel is well placed to meet the dynamic and diverse needs of managers in the recruitment market. An integral part of the leadership training team delivering and assessing APSCo’s CMI programme, Rachel is a popular trainer in high demand.
Rachel has broad experience, having worked in operational management herself she then moved into HR focusing on areas such as recruitment, training and development, and coaching.
As a trainer, she has worked with leaders in sectors including recruitment, retail, engineering, hospitality and sport. In addition to the CMI leadership programme, Rachel has delivered successful programmes in train the trainer, career coaching, team building, communication, change management, internal recruitment & assessment, graduate recruitment, coaching Skills, retail skills and personality profiling.
Excellent as always! Rachel is very supportive and informative. She has answered and explained everything clearly, concisely and thoroughly.
Rachel was engaging and encouraging. She created a safe space to share ideas and always took onboard different perspectives.
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