Business Forum: APSCo OutSource and UK - Leadership & Innovation Event

Meeting Agenda

Welcome & Introductions
Brian Huggett, Managing Director, APSCo OutSource

The Work Is Still Frozen
Adam Hawkins, Head of Search & Staffing, EMEA & LATAM, LinkedIn

The technology has changed. The expectations have changed. So why hasn't the work?

For many organisations, the biggest barrier to AI transformation isn't technology. It is everything surrounding it: legacy processes, organisational structures, skills gaps, decision-making and ways of working that were designed for a different era.

This session examines why transformation can look impressive from the outside while remaining largely unchanged on the inside. It will challenge leaders to look beyond AI adoption and ask a more fundamental question: what should work look like when AI is built into it from the start?

The session will explore practical ways leaders can unlock transformation at the operational layer and move from isolated AI initiatives to lasting organisational change.

From Workforce Shift to Business Value: AI, Data and the Future-Fit Recruitment Business

Shakie Kawuyu, Consulting Director, RSM UK
Max Evans, Consulting Associate Director, RSM UK
Michael Wang, Consulting Director, RSM UK

Turning workforce change into operational, cultural and commercial value.

Building on LinkedIn’s view of the shifting workforce, RSM will explore how recruitment businesses can respond – using AI to reshape operations, building the culture for responsible adoption, and turning trusted data into performance, transformation and deal readiness.

AI and the future operating model: How responsible AI is reshaping how recruitment businesses work, compete and scale – and where transformation can unlock efficiency, productivity and growth.

People, culture and adoption: How leaders bring teams with them, build confidence in responsible AI use and create the cultural conditions for successful transformation.

Data as a value driver for operations and deals: How trusted data underpins AI, improves decision-making and performance, and strengthens deal readiness, valuation and investor confidence.