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3:00pm - 5:00pm, 15 October 2026
(Europe/London)
(Europe/London)
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Event Details
Credit Control Forum
Thursday 15th October
Registrations and refreshments: 2:30pm-3:00pm
Meeting: 3:00pm-5:00pm
Venue: APSCo Head Office, 3rd Floor, Bridgegate House, 124-126 Borough High Street, London SE1 1BL
Networking drinks from 5:00pm
Kindly sponsored by
Meeting Agenda
Please note that this event is for Recruitment Members only.
Fighting Fee Disputes: The Top 5 Arguments Used by Debtors, Common Mistakes Recruiters Make, and How to Mitigate Them
Recruitment fee disputes continue to be one of the biggest challenges facing recruitment agencies and specifically credit controllers, often resulting in delayed payments, lengthy arguments, and avoidable write-offs.
Join Barry Cullen and Matt Moorton from recLAW as they explain the five most common arguments used by debtors to dispute recruitment fees, the mistakes we frequently see recruiters make that cause these arguments to come up, and the practical steps agencies can take to protect themselves before a dispute arises.
This session will provide real-world insights drawn from hundreds of fee disputes, together with practical guidance that credit control, finance, and operational teams can implement immediately to improve recovery rates and reduce risk.
Whether you are responsible for credit control, finance, compliance, or business operations, this session will help your agency avoid these positions when payment disputes arise.
Speakers
Barry Cullen
recLAW, Partner & Solicitor
Solicitor, specialist in recruitment, and recLAW founder. With over 20 years in the recruitment industry – now as solicitor and previously as a coal face recruiter and agency owner – Barry has a holistic understanding of the industry, its key players and the pressures affecting them.
Preventing and successfully resolving backdoor hire, rebates and other introduction fee disputes is where Barry really thrives. Whether advising in the background, brokering a deal directly with end clients or enforcing through the courts, Barry’s focus is on getting the best overall outcome for clients, whether by way of payment, guaranteed future business or both.
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Matt Moorton
recLAW, Solicitor
Matt specialises in supporting recruitment businesses with disputes and debt recovery, working on cases where fees are challenged, delayed, or go unpaid. Matt plays a key role in helping agencies navigate complex situations, from contested terms of business to difficult client payment behaviours.
With a background in corporate and commercial law and experience gained through both private practice and legal clinics, Matt brings a well-rounded understanding of the legal landscape. He works closely with clients to ensure matters progress efficiently, while keeping a strong focus on achieving commercial outcomes, not just legal ones.