talence
Ian Knowlson is one of the recruitment industry's most experienced growth advisers, business mentors and non-executive directors, with more than 40 years' experience helping recruitment and talent businesses achieve sustainable growth.
Having held senior leadership roles within some of the UK's leading recruitment organisations, including 11 years as UK Sales Director at Hays Specialist Recruitment, Ian combines large-scale corporate experience with a deep understanding of entrepreneurial growth.
Since founding Talence, Ian has worked with more than 50 recruitment businesses across the UK, Europe, North America and Australia, helping founders, boards and leadership teams accelerate growth, improve profitability, develop future leaders and prepare businesses for successful sale or succession. Many of his clients have achieved sustained growth rates of between 30% and 300% per annum.
Today, Ian's work focuses on four core areas:
Strategic Growth Planning – helping recruitment businesses create and execute growth strategies that improve profitability, scalability and long-term value.
Leadership Development and Mentoring – supporting business owners and leadership teams to develop the skills, behaviours and confidence required to lead high-performing organisations.
Executive Coaching – working with founders, directors and senior executives to achieve personal and professional transformation, overcome challenges and maximise their impact.
Future of Recruitment and AI Transformation – helping recruitment businesses understand, embrace and capitalise on emerging technologies, artificial intelligence and
changing workforce trends.
He works closely with owners, managing directors and senior leadership teams to create clear strategic visions, develop high-performing cultures, support the growth of their people and build scalable businesses capable of long-term success.
As an APSCo Strategic Advisor and former Representative Committee member, Ian is a recognised voice on the future of the recruitment industry. He regularly speaks on leadership, business growth, artificial intelligence and the future of work.
Recognised by Onalytica as one of the world's leading influencers on the Future of Work and Talent, he works with recruitment leaders to navigate the opportunities and challenges created by rapid technological change.
A qualified NLP Master Practitioner, Ian brings a unique blend of commercial expertise, leadership coaching and behavioural psychology to his work, helping business owners and executives unlock both personal and organisational performance.
Ian lives in Cheshire with his family and is married with four children and two grandchildren.
Reference 1
“For this multi-million pound international recruitment group that provides talent across a wide range sectors including IT/Technology, Engineering, Aerospace, Construction, Energy, Automotive, Transport, and Professional/Commercial, Ian has provided a range of services over the past five years including one-to-one executive coaching to senior managers and directors, mentoring and leadership support to the groups future leaders. In addition Ian has used his unique blend of skills to deliver a group-wide bespoke MSP/RPO programme of training and coaching to fifty+ members of the senior leadership and middle management sales/account teams on winning and delivering recruitment solutions for new and existing clients."
Reference 2
“Ian started working with this SME Recruiter in 2013. At the time, the business had an MD and two staff, turned over £1.2m per annum and operated in the logistics, industrial and construction sectors and was operating out of one room in a rented/serviced office. The MD was personally responsible for 80% of the business and was very much working “in the business”. Ian worked with the MD to devise an initial three-year growth plan with new operating models, niche markets, recruiters operating vertical specialisms, new branding websites, offices, recruitment and consultant training policies, KPIs and performance management frameworks as well as consultant day plans, daily and weekly reporting, new profitability measures. The result has been to transform the business, the people and the lives of all of those involved, especially the directors. Between 2013-19 a further two three-year plans were developed and executed, seeing the business grow over 700%. Business is currently projecting a turnover well in excess of £8.5-10m. In addition, the business has seen a huge increase in the profitability of the business it writes (profitability per head up 300%) and the MD personally has no day-to-day client responsibility for placing workers or managing requirements; instead, he now has a team of highly-skilled and competent recruiters. Today, the business operates from a brand-new, funky purpose-built office owned by the Directors; they employ over ten staff and have significant expansion plans. The MD spends 80% of his time working “On his business”, managing and developing staff. All of this has been achieved with the support Ian’s Growth and Exec Coaching, Leadership and Mentoring Service. The business has exceeded its three-year vision set in 2013 and recently produced a new 2020 plan to take them on to the end of the decade.”
Reference 3
“Today this business is under new ownership, but in 2013 Ian worked closely with the MD and directors to help them create an initial three-vision for this IT SME Recruiter, as well as delivering a full future leadership programme. During the 6-7 year association with this client, Ian and his associate team subsequently continued to create further three-year-visions for the whole and individual parts of the business, provided further leadership support and mentoring, running bespoke workshops and coaching support programmes as well as assisting the original business leaders establish new teams in UK, US and Germany. Revenues today are many tens of millions more than in 2013 and the MD has successfully sold his stake in the business and moved into a new life. Ian and his associate team successfully supported the transformation of the business, people and lives of those in it.”
Reference 4
“Struggling to move the business forward in a tough competitive industrial and generalist temp market, in 2017 this small provincial SME generalist recruiter engaged Ian to work with the MD to help transform the business. Ian worked with the MD and his team to create a three-year programme, and implement new operating models, commission and bonus structures, niche markets, new branding websites, recruitment and consultant training policies, KPIs and performance management frameworks, as well as daily and weekly reporting and new profitability measures. In addition, together they made a strategic hire of a new Operations Director. The business doubled its turnover in year one of the programme and is on target to do the same. This has seen new niche sectors, geographic offices and working practices. As a result, with the proceeds the MD has been able to buy-out another director and is now looking to re-develop the businesses prime property. Once again, with Ian’s support the MD has seen the transformation of business, the people and the lives of those in it.”
Reference 5
“In 2015 the directors of this Midlands Engineering and Technology recruiter engaged Ian to help the business create a three-year growth plan for the business. In addition, Ian provided coaching support to the directors with new operating models, niche markets, recruiters operating vertical specialisms, new branding websites, new purpose designed offices, recruitment and consultant training policies, KPIs and performance management frameworks as well as consultant day plans, daily and weekly reporting, new profitability measures. In addition, over the subsequent years Ian has provided run a full future leadership programme, as well as providing further leadership support and mentoring, running bespoke workshops and coaching support. Once again the result has been to transform the business, the people and the lives of all of those involved, especially the directors.”