AI: The big bet recruitment agencies can’t afford to get wrong

Every recruitment leader can feel it: pressure from clients, pressure from competitors, pressure from the board. AI is here and expectations are rising. Agencies need to decide how they respond.

The problem is that most decisions are being made without the information required to make them well.

Some agencies are buying tools in every category and hoping something sticks. Others are attempting to build their own matching or sourcing engines with limited internal capability. A few are waiting it out, telling themselves they are being careful rather than cautious. None of these approaches guarantee progress.

The smarter question is not whether you buy, build or stick. It is whether your organisation is genuinely ready to make any of those moves.