Over that time, the team has handled more than 3,400 disputes and recovered over £13.3 million in fees for recruitment businesses across the UK. Their largest single recovery stands at £438,000.
While the numbers are significant, the underlying pattern is familiar.
Too often, recruiters accept non-payment as part of the job. Fees are written off, not because they aren’t recoverable, but because the process feels time-consuming, uncertain, or simply not worth the effort.
Across thousands of cases, recLAW has seen that the difference rarely comes down to whether a fee is owed. More often, it comes down to how quickly the situation is addressed, how well terms are structured, and whether the right approach is taken early enough.
Delays remain one of the biggest barriers to recovery. What starts as a routine chase can quickly lose momentum, making resolution harder over time.
While recruiters can typically pursue unpaid fees for up to six years, in practice, the longer a situation is left, the more difficult it becomes to resolve. Early action and clarity around terms can significantly improve the outcome.
The past five years have also highlighted the importance of detail. Small points within terms of business, processes, and communication can ultimately determine whether a fee is successfully recovered or lost.
Reflecting on the milestone, the recLAW team maintains a consistent approach: commercial, direct, and focused on outcomes. The aim is not just to advise, but to ensure recruiters are in the strongest possible position to get paid.