The danger of decorative dashboards: turning KPIs into action

In boardrooms across the recruitment industry, dashboards glow with data; time-to-fill, CV send, interviews booked, fees billed. But leaders struggle to make sense of it all. They can’t explain why certain numbers are tracked or what action should follow. And this disconnect between measurement and management is costing businesses millions in missed opportunities and inefficiencies.

We all know that, right now, margins are tight and agility is crucial. That gap between decorative dashboards and actionable intelligence has never been more dangerous.