Published: 1-Jul-26
Partner Content

The financial metrics that matter most for running and growing a recruitment agency

Key metric categories covered in this article:

  • Profitability – GP-to-operating profit conversion, cost per billing head, profit per person, months of cash at breakeven
  • People – GP per revenue-generating head, sales team cost as % of GP, back-office ratio
  • Clients and revenue – client concentration, client retention, perm vs contract mix
  • Benchmarking – how your numbers compare to agencies of similar size and model
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