This course accelerates professional growth by equipping new managers with proven skills and tactics, enabling them to approach leadership challenges with confidence from day one. Learn how to balance priorities and build a winning team mentality by engaging your team and communicating effectively – essential for all new and existing managers. This practical approach transforms management potential into measurable results, reducing the costly trial-and-error period typically associated with new leadership roles.
Stepping into First Line Management provides team leaders and managers with the resources to create an effective management toolkit. It serves as the first module in the CMI (Chartered Management Insitute) Level 3 Programme (Certificate in Management and Leadership), offering a pathway to further professional development for those wishing to complete the full qualification.
This in-depth course, delivered virtually over two days, is a fantastic introduction to management. Delegates will learn how to effectively communicate and engage individuals and teams, balance priorities and build a winning team mentality.
Highlights of the course
This is the first course in the CMI Level 3 programme - find out more about our leadership programmes here.
Trainer, Coach and Management Consultant
Tracy has over 20 years’ experience working in the Recruitment Industry. Her career has developed from being a Permanent Recruiter, Senior Leader to Trainer/Coach. Her experience spans many sectors including accountancy and finance, financial service, office professionals, education, and tech recruitment.
Her true passion is delivering training and coaching services to drive recruitment performance. She has a wealth of experience writing and developing L&D frameworks for Consultant and Leaders of recruitment businesses.
Her interactive style provides delegates with practical solutions and confidence to face real-life challenges with confidence. Tracy has a track record of developing talent into recruitment 'rising stars.'
Tracey delivered the course content excellently. She is confident and engaging and is not afraid to be put on the spot."
"Tracy is a professional who cares about the participants of the courses. It was quite an intense training, but she was making sure we do understand everything and if there was any questions, we had enough time to ask them."
