Joanna is a change and transformation specialist who partners with recruitment agency leaders to resolve complexity, uncover efficiencies, and create the operational clarity needed for sustainable growth.
With over 20 years’ experience spanning the UK’s leading staffing brands – including ManpowerGroup, Randstad and RGF Staffing – Joanna brings a practitioner’s eye to operational performance. Through her consultancy, Argylestone Consulting, she helps agencies unpick years of entrenched processes, identify where spend is leaking, reduce manual inefficiencies, and ultimately streamline operations across front, middle, and back-office functions.
Her sweet spot? Making sense of operational chaos.
Whether it’s simplifying process across candidate delivery, client management, or support functions, Joanna is known for cutting through the noise and surfacing practical recommendations that reduce cost, mitigate compliance risk, and prepare businesses for the next stage – be that scale-up, a new system rollout, or expanding into MSP and RPO delivery models.