From order taker to advisor

From order taker to advisor

23 July 26 to 13 August 26
9:00am to 11:00am
(Europe/London)
9:00am - 11:00am, 13 August 2026
(Europe/London)

Course Details

From order taker to advisor – Thursday 13th August - 9am to 11am

This session focuses on elevating recruiter impact, moving from reactive delivery to proactive advisory by strengthening market intelligence, commercial insight, and creating greater value for clients.

In a competitive and commoditised market, the opportunity is to shift from being seen as a supplier to becoming a valued part of your client’s hiring strategy. This workshop explores how to build credibility, share insight with authority, and reposition yourself as a trusted advisor rather than an order taker.

Delegates will leave with practical approaches to deepen their market intelligence, showcase expertise more effectively, and positively influence how clients perceive and engage with them.

Additional workshops

Control the brief, control the outcome - Thursday 23rd July – 9am to 11am

Building a standout LinkedIn presence in your marketThursday 30th July - 9am to 11am 

Differentiate or discount - you decide!Thursday 6th August - 9am to 11am  

Key Takeaways

By the end of the workshop, learners will have:

  • Uncovered the reasons why clients treat recruiters like suppliers
  • Established the commercial insight required to progress to be a trusted advisor
  • Explored ways to demonstrate credibility
  • Identified what true value means to their clients and ways to deliver this.

Trainers

James Gage
James Gage

NorthStar, Director & Partner

James brings over 25 years of recruitment, sales and people management experience to the CMI programmes. 

He has led teams of people both as a fee-earning manager and at Board member level. He’s a qualified manager, trainer, coach, NLP practitioner and is Belbin accredited. 

Over recent years he has been supporting the recruitment industry to upskill their people across the UK, Europe, North America, Asia, the Middle East, South Africa and Australasia.

Range of Training Expertise
  • Coaching
  • Management and leadership
  • Performance management
  • Team building

Ready to start your training journey?

 

To discuss your training needs and how we can support you - request a callback using the form below.